FAQ


How do I place my order?
*UPDATED* we no longer accept orders.

For cake orders only, please provide the following information:
1) Date/Time of Event
2) Theme/theme colors/party invite
3) Number of guests (adults/kids)
4) Budget
5) Photos if applicable
Then we will revert with more information, proposals and quotations.

For dessert tables or party planning service, drop us an email and we will revert with a questionnaire and more details on our packages.


How much do you charge for cakes?
Custom cakes are priced from RM400 onwards. Pricing depends mainly on complexity of design, size of cake and flavour.

What is the minimum order for cupcakes?
Custom fondant cupcakes are priced from RM120 onwards for a set of 9 pieces which is the minimum order.


How do I make payment?







Upon confirmation, a minimum 50% partial payment is required to secure your order and block the date. Payment can be made online via Maybank2U Pay (this is our preferred payment method). Note: No proof of payment/receipt is required for payment via Maybank2U Pay. Just by clicking on the Maybank2U Pay icon on the sidebar, you will be directed to Maybank2U website to complete the transaction.

We also accept Paypal (5% service charge applies), or by cash/cheque deposit. Balance payment to be made upon collection/delivery. 

Do you provide delivery service?
Please arrange for self pick up of cakes/cupcakes as we do not provide delivery service. Our location is Bangsar South. However for corporate orders or wedding cakes, delivery can be arranged. For dessert tables, we do provide full set-up and delivery to event venue at additional cost depending on location.

How much notice is required?
Please do give us ample time for party planning i.e. 6 months if possible. For dessert table, 2 months' notice and for cakes, 1 month. The more notice we have, the better we can plan and design, and the final outcome will turn out better too. Some designs are just not possible with limited time.

Do you give discounts?
As our work is fully customised according to your request, we are unable to give discounts unlike retail shops who sell in bulk. Hence, if you are concerned with pricing, do let us know your budget upfront and we can work out something within that range. 

Do you rent out cupcake stands and cake stands?
Yes we do have a wide range of cupcake stands which are perfect for weddings, children's birthdays etc. Check with us on the designs available for rental.